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“unpleasing customer service”

written by on 12/08/2013

I can understand questions about my qualifications or about my work experience; although asking about my salary and monthly payments is unimportant. I am not applying for a loan or even for a credit card, I am applying to finish my AAT qualification.
I have contacted with Home Learning College just to find an answer on the question: Can I do AAT level 4 in 2 years with them? I have finished AAT level 3 in this year, and because of my 3 A levels, children, and work I need more time to finish AAT level 4. Man had told me that he cannot answer me on this question till I didn't answer on some security questions, after he was asking me about financial situation and bank information. When I told him that I want just answer on one question and I am unhappy to answer on these questions the man told me that I am rude and he willnt speak with me at all. After this he just hang off the phone. I will go to other company with better customer service.

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