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★☆☆☆☆

“WORST AIRLINE EVER”

written by on 08/08/2013

Please do not fly Jet Airways when you are connecting from International to Domestic flight. Their baggage allowance is 15kg ONLY. I traveled from USA to Chennai via Lufthansa and then from Chennai to Coimbatore via Jet Konnect. I have never had a worse customer service. I had 3 bags weighing 20kg each(international allowance is 23kg each). Jet airways allows only 15kg and charges Rs.250 per kg for excess baggage. I paid Rs.3750 for the extra 15kg. I explained to them that I was traveling from the US, but they didn't care one bit. Even the supervisor ranted the same thing. I even told her I will never fly Jet and will fly Spice jet instead. She said that was fine. So much for an employee trying to represent her company. She said she was only doing her job. Damn right she was doing her job and nothing more. Whatever happened to an employee going above and beyond her job. Lesson learned. No more Jet Airways for me no matter the cost.

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