+ The service was prompt, they sent me an email quickly when they realised they didn't have one of the shirts I'd ordered in stock and replaced it with another.
+ The prices are cheap.
+ The delivery was fast, the products were as described.
- They didn't have one of the shirts I ordered (see above)
- Their prices were exclusive of VAT which was only added on after I'd given my details.
- They charged £5 for delivery which was more than expected and not totalled in until after I had given all my details. Combined with the above the price unexpectedly jumped quite a bit once I had signed up with all my details. Somewhat annoying as I am used to Amazon who do neither of these things.