Written on: 01/08/2013 by ishoponline (1 review written)
I placed an order online, had not received within 5 days despite being shown as dispatched online, checked tracking provided by delivery service...stated 'delivered to safe place'.....not sure where this safe place is as I have no idea!!
Phoned customer services....after 5 mins of recorded messages it says to try emailing....which I did....auto reply states will endeavour to respond within 7 days....I have been through this procedure 4 times now....and can you believe it...still no response!!! Its been 3 weeks since I placed the order....no dress...no response from customer services regarding its whereabouts... yet money charged from my card!!!!
Most appaling service I have ever encountered...AVOID ordering online at all costs.