written by bunty1957 on 29/07/2013
I booked the second week of a two week holiday with Travel Republic. On the Itinerary and confirmed by the sales agent it states breakfast included! This was not the case,at club la costa they are saying that Travel Republic keep making this MISTAKE. You are supposed to record ALL your calls so I would encourage you to check that I WAS told it was included and you have reneged on your contract with me. Disappointed customer Miss Bernadette Galea.NB I have booked several holidays for my daughter this year alone with you and have had NO previous complaints!!My suggestion would be to stop your affiliation with club la costa!