Written on: 28/07/2013
This company sells original genuine designer items. These items are overstock, not wanted returned or cancelled orders from other companies that they then get and sell on at a great reduced price.I have bought many a designer dress of Brandalley and have been at a very low price and they have all been real not fake. Bit unfair on previous reviews. Will continue to use. Now the negatives yes they do hold onto returns before giving you a refund 15 days later. They have sent me other dresses of which i had not ordered. This is sorted by email contact with the picture added then they provide you free postage label by e-mail to send back. Also i have had one or two with small faults and they will do the same, or if you ask give you a refund discount. One £89.00 rrp dress i got for £29.00 had a small mark, i emailed the picture of the fault and they refunded £8.00 off so was happy. Yes a few small niggles, but happy to put up with this to get bargains. Few things to sort and this could have been 5 stars.