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★★☆☆☆

“You only get to make ONE first impression.”

Written on: 27/07/2013

Reserved a Hampton Inn room through Booking.com. It was necessary to drop one day off of reservation. This was confirmed by Booking.com. When I returned home after the trip, Hampton Inn had left a message that I was a "no show" and would be charged for the night. There was no mention of this at check-in. I have now spent two weeks trying to sort out the charges to my credit card. Hampton says the charges are handled by Booking.com, and Booking.com can't seem to get it right. It has been about the worst experience I have had in traveling for either business or leisure. This was my first experience with Booking.com and I can guarantee it will be the last.