Written on: 24/07/2013
This was our time using StubHub which was highly recommended by a co-worker. We were very pleased with the entire process. A few weeks before the Eagles concert there was a problem with our first set of tickets. Customer service notified us and promptly send our new tickets. They even did a follow-up call. We didn't complain; however, "for our trouble" they refunded their processing fee. We'll definitely use them again in the future.