After purchasing 4 tickets for Bon Jovi concert 3 months in advance and very expensive seats only to find out they were only to be delivered 2 days prior to show, I was quite worried. Mainly because someone had my money immediately upon purchase yet I had to wait for months to receive tickets? When I called to get explanation the rep for stub hub spoke english and was super super nice and put my mind at ease with explanations and guaruntees. Ends up I got the tickets like 2 weeks later... Concert was awesome and all went without a hitch... Easily use these guys again!