Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2153574

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★★

“Great customer loyalty discount. ”

Written on: 21/07/2013 by Mick.sleigh (1 review written)

My existing car insurance with chaucer direct had about 3 weeks left so I decided to find a new deal. I checked on a few sites and the best deal was through a comparison site, again with Chaucer direct. I filled in all the details and proceeded to the payment page. I found that I was having trouble paying and a message came up asking me to call Chaucer. I called them explaining my problem making a payment, I was then told that because I was already a customer, I should wait till a renewal was sent out to me before going any further. I was also informed that the renewal quote should be cheaper than the quote I had just received. I thought this was unlikely as recent press has highlighted that many existing insurance customers are charged more than new customers.
I waited for about a week and was surprised to find that the renewal quote was about £60 cheaper than the cheapest quote I had found.
This was a pleasant and welcome surprise, well done Chaucer and thank you.