Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2153117

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★☆

“Customer service ends up winning me over, but a few...”

Written on: 21/07/2013 by ANNIEMUL (1 review written)

I was looking at several sites online to see who had the best price and yours was the best seat for the money. Wasn't sure yet so I left the site once I saw what the extra costs were and was surprised to get an email offering $20 discount if I completed the transaction. Here's my niggly complaints.

Discount only applies to sales of over $200 - mine was just shy
Couldn't complete the transaction online because although it accepted ON as a state, being from Canada, I don't have a zip code so I had to call to make the transaction.Delivery option wasn't available because I lived in Canada so I had to pay more.

Great guy on the phone though and he made it worth the trouble. So my suggestions are maybe recognizing your Canadian customers and include the option for postal code and delivery method. Spell out the costs