Written on: 19/07/2013 by bronzin
Even though I have used the 'measuring guide', I have still got the final size wrong and have ended up with the items too large. Woolovers have made it easy and simple with their hassle-free 'Returns Policy' for an exchange.
Especially take note of 'generous sizing' indications, as they are truly generous. I should have taken more notice of this and then I would not have had the added cost of returning the items for an exchange.
However, it has been worthwhile exchanging the items for a smaller size, despite Australia's expensive air postal costs.
Their packaging is good and that you can re-use the bag for returned items.
Delivery time is good for Australian clients - approx. 2-3 weeks.
Woolovers do not re-charge a postal fee for exchanged goods. The quality of their woolen items is superb.