written by on 16/07/2013
Whatever you do, do not use this company! They charged me £59 to register and then sent me details of a letting company that I had to contact myself with 2 properties that were both unsuitable according to my criteria (I asked for a 3 bedroom house and both properties had 4 bedrooms). After a week of no contact I tried to ring and ask if there was any further success. The first call went through and my call was answered but then immediately disconnected; the second call I placed was then answered by a very rude woman who told me that she needed to turn on her computer to check the status of my application! She told me she would call back. She did call back and told me they had suggested 2 properties, to which I replied both were unsuitable and she said rudely that they were within my budget and that they were therefore suitable. I asked to adjust my preferences so that it was for a 3 bedroom house only, for which she attempted to charge me £9.99. I hesitated and she simply said 'think about it and call me back'. She then hung up on me. I am now trying to search for properties myself, and am having significantly more success, but am very annoyed I wasted £59 on such a useless site.