written by Senthil13s on 16/07/2013
The search is simple and live. All the information related to the hotels are accurate. The Customer care is very active. In my case i did a mistake of booking the hotel in the wrong dates by mistake. I logged a call with the call centre and explained the situation. I called @ Saturday evening, Monday morning before 11 AM my change was communicated to the hotel and my change is updated in my booking. Its a very user friendly website to book the hotels and the Customer care is also very great, i would say. Overall i am very much satisfied the service provided by Agoda.com and i will definitely recommend this to my friend or relatives. The payment option also very secured and hassle free to book. I am happy :)