Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2143702

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“No repairs offered”

Written on: 15/07/2013

Five and a half years ago I bought a really nice Tripp suitcase. It is still in immaculate condition, looks like new. Very study. BUT - one of its wheels is losing its rubber.

I rang Tripp. It is no longer under guarantee. Fair enough.
All I wanted was to know where to take it to have the wheel repaired.
They couldn't tell me so I won't be buying another Tripp.
They can't even tell me what kind of an establishment I need to go to to have it repaired.

I did think if I ask at the garage for a piece of old tyre I could stick it onto the core with super glue (or get them to do it for me!)? Or maybe a bicycle shop? Or what? Must be something I can do. I'm not throwing away an expensive suitcase for want of a bit of rubber.
I'll go to a DIY place and the local hardware.
Other people must have wheel problems.

Now I have to spend hours and hours on the computer doing masses of research when I am sure Tripp must know the answer.

Same old story - only interested in selling things, not in helping!

That's it!!