Written on: 14/07/2013
Never had any issues with downtime. Payment options are nice and varied over a period of three, six, 12 moths or more. Great value for money as well. I host 3 or 4 sites with them and havent considered looking for anywhere else to move my hosting to.
Cant comment about the customer service as Ive never had to contact them, in my opinion thats a very, very good thing.