Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2139655

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Extra Unexpected Charges”

Written on: 12/07/2013 by JoeSlow (1 review written)

Booked a van through the website for hire from the Trowbridge branch. On picking up the van, was invited to pay another £25 to reduce an insurance excess from £750 to £250 - any excess not clear from the website. I was then guided around the van to be shown existing scrathes/dents - there were many, but only a couple were then marked on the hire form as being significant.

I had the van over a weekend and did not experience any incidents. On returning the van, I was shown some dents on the back door that were attributed to my hire. These were not those marked on the hire form.

Overall, a very poor experience. I will never use Enterprise again.