Written on: 11/07/2013
I've not been with them long. I bought a domain a few weeks ago. I had some issues with the email forwarding (turned out to be my fault, not theirs) so I sent a request for their support team to contact me. One of their support team members emailed me within ten mins, we had a short exhange of emails where he tested the system and had the whole thing resolved in about 30 mins.
Super-impressed so far.
Oh, and I bought the domain for 99p!! Other sites were selling it for £11!! I spend 99p and get instant customer support? TOP CLASS!!