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“Excellent product, website needs work.”

Written on: 10/07/2013

The sweater i ordered was beautful and well-made.
The website, though, caused a lot of problems, resulting in an incomplete order. Customer service was confused by the incomplete website order resulting in a delay of shipment.
One item i ordered was too big. Returning items, though, from the US-isn't worth the cost.
Overall, excellent product-the rest of the process could use improvement.

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