Written on: 10/07/2013
I had ordered flowers from Arena Flowers for my Wife's birthday and to my shock they did not deliver. I wrote an email complaining the flowers were delivered the next day and not on her birthday but still to this day I am awaiting a reply. This was back in January.
Ok so as the time was getting close to Valentines I thought I would give Arena another go. I ordered flowers once again for my wife and guess what they did not get delivered till the next day. However, this time I received a standard email from the MD apologising and offering a 50% discount on my next order.
Would I use Arena again never. The standard of the flowers have also dropped. They used to be more fresher and last longer.