written by davrey on 05/07/2013
If you are thinking of using these because they offer a higher price DON'T they just reduce it when they receive your phone. This company are just absolutely awful. Sent my phone in and it took three weeks for them to confirm receipt and then immediately followed by another email reducing the offer. Despite replying immediately accepting the offer it took a further two weeks to receive payment. Attemprted to contact by email four times and left three telephone messages but never any reply of any kind. As for them reducing the offer there was absolutely nothing wrong with the telephone only minor blemishes to which they stated in terms and conditions would have no effect on the value. What false words are they. This company are just modern day highwaymen as it appears from all reviews they reduce the price each time. My advice to you is STAY AWAY. At least with Mazuma and other you receive a quick and efficient service and the actual price quoted.