Written on: 05/07/2013 by baker2060
Took 2 weeks after delivery of my phone for them to respond, and that was after a chaser email. They then took 15% off the value for minor blemishes (which they stated was allowed anyway), and then no responses to my email accepting the value.
Then...my email has not been recognised to access my account, despite them sending correspondence to the very same address.
All a bit amateur.