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★★★★☆

“Pleasantly surprised with flights”

Written on: 05/07/2013 by EniarualB (1 review written)

After booking our flights with AA we became very concerned after reading all the adverse reviews. Well we were therefore pleasantly surprised with both outward & inward flights, the seat pitch was good, the stewards were pleasant & very helpful, the plane interior was clean, catering was plentiful & nothing was to much trouble. We flew into Chicago the day the airport had been closed for two hours due to a storm, we had to taxi around the airport for an hour until the pilot was given clearance to dock due to a backlog, during this time we were kept fully informed as to the situation & how it was progressing. All in all we were very satisfied with our two flights with AA & would certainly fly with them again.