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★☆☆☆☆

“Be careful they will change your monthly fee without...”

Written on: 03/07/2013 by exposeintasure (1 review written)

I set up a monthly monitoring of my credit file and it was £5.99 this was ok, gave me updates and notified me if my report had been accessed.
They increased this to £9.99 without notice, when i called to ask why this was now coming out of my bank, they said they had emailed me and because i hadnt responded they increased my charges as non responce from me was acceptace by me of the increase of almost 70% as far as they were concerned, needless to say i cancelled and they now get nothing.

Beware they prey on fear and use stealth tactics to increase revenue, they are not nice to deal with, un-helpful staff and 0844 telephone number what does that say