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★★★★☆

“The CR Smith Experience”

Written on: 02/07/2013

From the first point of contact found this company to be very friendly and efficient. Satisfied with design and quotation the work commenced. Despite some extremely bad weather the workmen were fantastic and produced a very nice and well built conservatory. Then all communication broke down regarding the installation of underfloor heating which turned into a needless and long saga and marred my up until then very high opinion of the company. The issue was resolved but it took three weeks during which time I had two sets of friends staying and we were in a conservatory that should have been finished but alas was not! A few weeks on and I am enjoying my conservatory and the stunning views I am fortunate to have over the Campsies but it is a pity that communication regarding a relatively small issue was not better and CR Smith would have received five stars!