Written on: 28/06/2013 by Hungarianbirdwatching (2 reviews written)
In the morning I realised, that our website is down. Opened service ticket and within a few minutes I received response, that Justhostme.co.uk has an unexpected service failure on their server and they are working on it. It's good that they were honest and apologised for the inconvenience. In the past I had bad experience with a different webhosting company. When my website was down, they said that according to them it is working and my connection and/or routing is wrong. I had to prove them, that their server is wrong.Only after then they started to investigate the problem, but always responded with long delays.
I appreciated that Justhostme.co.uk team reacted promptly, were honest about the failure and solved the issue within an hour.I think, they handled the problems properly.