Written on: 27/06/2013 by stunner1951 (1 review written)
The Chaucer Direct customer service team is always helpful and friendly. I recently spoke to Joe Jury about a mid term alteration in cover. Joe was knowledgable, extremely helpful and made me feel like a valued customer.
They took the trouble to understand my circumstance and gave me great advice in a very professional manner.
I believe people make great organisations and Joe is a credit to Chaucer Direct.
I have no hesitation in recommending Chaucer Direct for car insurance. I was very pleasantly surprised when my renewal premium was very competitive. What a refreshing change from those motor insurers who entice you to deal with them by heavily discounting premiums as a new customer only to raise them substantially at first renewal.