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“Disgustingly Poor Service”

Written on: 27/06/2013 by laurax87 (1 review written)

I have been trying to contact seatwave for 3 days regarding 2 micheal buble tickets that i have paid £686.22 for,
i have seen the same tickets on seatwaves site today for £65.00 each! that is neither here nor there i have tried contacting seatwave by phone 12 times today - just cuts off, i have emailed 3 times, no response, i cannot log into my account and i have no tickets.
I have also tweeted them asking for contact urgently... nothing,
I am absolutley disgusted, i purchased these tickets in november last year as a christmas gift for my mother, she is due to go to the concert in the next 2 weeks, i cannot now see that happening unless i find some tickets somewhere else.
I will be looking to take this matter further in any way that i can, if i remember correctly the BOOKING FEE was well over £150.00!!! for that youd expected someone on the end of the bloody phone really!!!
poor disgusting service and i will never use the site again nor recommend - to think i was going to try and buy four more for friends!!!
takes the mick!

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