Written on: 27/06/2013 by rafscabora (1 review written)
Money making machine, tourists rip-off...
Upon arrival to pick up my car, I saw a customer being charged for scratching his hired car underneath, I thought that was a bit odd but still hired the car anyway.
For my surprise, EXACTLY the same happened to me, the first thing that the staff look when a car is being returned is underneath the car!!! I have never ever seen anything like this before in any rental car before, and I have rented cars all over Europe and rest of the world.
It is OBVIOUS that a car is scratched underneath, this is normal usage, specially in the island of Kefalonia where the roads are poor and potholes/offroad parking is everywhere. I challenge anyone to use a car in that place and keep its underneath scratch free.
I repeat, the scratch in UNDER the car, the only way to see it is to duck underneath the car...
I'm still waiting for my repair bill, but I WILL require more than one price estimate and photographic evidence of the fix. RICICULOUS!!!!