Written on: 26/06/2013 by ianbrown63 (1 review written)
Just a short line to say how helpful live chat is. There is nothing worse than waiting for an email to arrive so you can move on.
I wouldn't consider a provider that doesn't have live chat now.
Obviously the quality of the help is paramount and I think 123 are doing pretty well. I have used it about 6 times now and got the answers I need.
Pity it not 24/7 though. Maybe in the future eh!