Written on: 26/06/2013
Having booked a car through Avios air miles I am somewhat annoyed to find that I still end up paying around Euros 150 to ensure the insurnace excess is reduced from 1,500 to 120. This was at 20 Euros a day plus some other 'hire charge'.
I have had experience of the 20 Euros a day excess reduction and it really is an effing theft. That amounts to around 7000 euros a year which could almost buy a new car if the worst was to happen.
It also really grates when you've done searches all over the place taken a reasonable offer over the net with a well known company to then end up paying almost double what the original quote is.
Car was good, clean and well looked after as you woudl expect.
Come on Avis stop ripping off your customers.