Written on: 22/06/2013
Brought a dress on my Debenhams card from Coast for a evening event, found another dress elsewhere cheaper,so decided to take the Coast dress back, not warn, still with label on and receipt. When the assistant got it out of the bag she said it smelt (I agree with this but only of my perfume) and the INSIDE!! was creased (again I agree there were a few (very few)) creases in it but only where it had been folded up in the bag waiting to be returned to the shop. I found the assistant very rude and seemed like she was going to have a list of excuses of why I wouldn't be able to return the item. I echo the previous reviews and will never shop at Coast again and tell everyone I know never to shop there and the awful experience I felt I received.