Written on: 20/06/2013
I was looking for a bike for my son's 5th Birthday. I had done extensive reach and decided on the Dawes Blowfish 18". I tried my local bike shops (independent and a couple of large chains) and none of them came close to the fantastic price offered by Bikes 2U Direct.
When I unpacked the bike and put it together I soon realised that I should have bought the 16" version as the 18" was too big. My initial thoughts were "oh no what a nightmare I bet they won't take the bike back now I have pieced it together".
I couldn't have been more wrong - I contacted them and confirmed that the bike had not been ridden and they replaced it for a small re-boxing fee (which still made the overall bike cheaper than my local store).
I can only praise the whole experience and those prices are just fantastic.