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★☆☆☆☆

“Booking Fee”

Written on: 20/06/2013 by WrothRoth (1 review written)

I am not happy at all with the service of BookIt.com. The wrong date was entered/recorded for a reservation and it was impossible to rectify it without canceling the reservation and starting all over again,but now with a $19.95 booking fee. There was no way to adjust my reservation without canceling and therefore getting hit with this fee.

This was not even a cancelation but rather the change of an error. How can this happen when many other operators offer free cancelation?

Not only will I will not recommend this agency to my friends, I will warn them to stay away.