Written on: 20/06/2013 by Ttracy (1 review written)
We used an online Travel Agent for the first time this year, having always preferred to deal 'face to face' with a High Street Agent, and regarded an online service as being a bit too impersonal. How wrong we were! He was our Consultant who organised our multi stop holiday in Viet Nam, advising on where to go and how long for. Each stay was exactly the right length, having enjoyed our stay but feeling ready to move on each time. The combination of destinations was excellent,all being different in their own way.When,at the end of our holiday we had a problem, he rang me within minutes of me having e-mailed him and efficiently and most professionally resolved the issue.I do believe that he bent over backwards to ensure that we had an amazing holiday, nothing was too much trouble and I cannot praise him and E-shores enough. I shall most definitely continue to use them for all our future hols and it goes without saying, would not hesitate in recommending them. Thank you soooo much.