written by on 20/06/2013
The customer service from placing my order through to delivery was exemplary. Every member of staff I spoke to was polite, and regular updates by email and text kept me, as the customer, fully informed of the progress of my order. I especially appreciated the 4 hour window provided for the delivery time. The 2 delivery agents removed my old bed and mattress, and assembled my new bed professionally, leaving the room clean with minimum disruption.
I chose Dreams Company especially due to the fact that they were able to dispose of my old bed and mattress and assemble my new bed.
I have already recommended this company to family and colleagues.