Written on: 20/06/2013 by MurrayMclauchlan
Bought pair of sports shoes and a hoodie. I informed them of an issue with regard to the order. Had to email twice and called once.
The Karrimor shoes were charged at £35.00, however on taking delivery the box was labelled "liquidation sale £26.99". In addition one of the pockets of the Slazenger hoodie has not been stitched meaning it can not be used.
I liked the shoes and the hoodie so rather than go through a long drawn out process of returning and replacing the goods I suggested that they issue me with a vouchers to cover the overcharge on the shoes and 1/2 the cost of the hoodie.
They said there was nothing they could do!!