Written on: 19/06/2013 by DavidOrton (1 review written)
I went on line to choose Motor Insurance and the best quote came up with Chaucer Direct. The follow up has been fantastic! Not only did all my documents come through almost immediately, but when I had cause to telephone the office, I spoke first of all to an advisor who was so kind, well informed and helpful. She told me how to proceed with my query and then a couple of days later when I called back with the required information,I spoke to Sarah who was equally brilliant! She found my details instanly and told me that it had been all sorted out and particularly pleasingly she told me that Chaucer Direct were waiving the proposed admin charge that they had earlier told me would have to apply!
What a great team! What a great Company!