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“Poor service”

Written on: 17/06/2013 by Ethie (1 review written)

When booking this was not aware that there was no rep service at hotel, which caused a lot of difficulties as my husband was very unwell and we had to extend our hoilday. We did phone them for help but they refused to help or change transfer. How ever the thomas cook rep in the hotel went out of her way to help us despite us not booking the hoilday via them. I would never book a holiday via them again.

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