Written on: 13/06/2013 by Nissel
My agent was very helpful, very patient, and seemed very knowledgeable. I spoke with him several times over two days during which time he did his utmost to accommodate my requests. I have been traveling by air carrier for over 40 years, and have never had better service. In this time when the airlines are providing less and less, and doing so in an increasingly discourteous fashion, he stands out in a very positive way.