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★★★★☆

“Booking Experience”

Written on: 13/06/2013 by Sharon1090 (1 review written)

I happened to stumble upon this website while trying to book my family annual summer vacation. I had a little problem completing my booking and called the help desk. I was put on hold, but immediately got options for a call back which I took. Within 15 minutes of the wait time, I received a call from a "live" person. That was fabulous!!!, I was very impressed. The agent assisted me and I was booked.

A few minutes later my husband decided he wanted to switch resorts and within a few minutes of a call to the help desk again and following some simple steps on the site we were able to switch our resort.

We are VERY happy we choose bookit.com, we are never booking our future vacations anywhere else or any other way. We look forward to our up coming vacation...look out for our review then.