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“absolutely appalling attitude, DO NOT SHOP HERE”

written by on 12/06/2013

My nan recently purchased her wedding dress and 4 bridesmaids dresses from here she spent in excess of £1000. The dresses were supposed to arrive in may now 2 weeks before the wedding they are no where to be seen. My nans dress arrived a few weeks ago they ordered her 3 sizes bigger than her usual dress size and when its arrived ot was too small. Might i add here that my nan has incurable cancer and has lost over 2 stone since they ordered the dress. My nan then had to pay for extra material to be added and the shop assistants told her she must of put on weight!! The bridesmaids dresses still haven't arrived and in not very hopeful that they will at first they told my nan it was taking so long as they had to be shipped from America. Now they are saying china. They cant even get the story straight. Theyve have also said all alterations can only be payed in cash, not sure the taxman would be so happy!! If the dresses don't arrive in time she is still liable to pay over £700 for them. The worst part is that they are fully aware of my nans situation and that she is very keen to marry before she dies as she doesn't have too long. The way staff treat customers is disgusting. This place needs to be shut down before it takes advantage of others!!!