Written on: 11/06/2013
Will never deal with this company again! The service we received was appalling , it took 6wks for them to send out an item , after numerous phone calls, but it was still the wrong item to what was order! Called them again but was greeted by the appalling customer service from Russ when asked to speak to someone higher he informed me in a very arrogant manner that he was the top bloke!!!
I have dealt with premier range on a numerous occasions but can honestly say will never buy another thing from your company RUSS!! Your attitude toward your customers stink and you really need to get your staff trained to tell the truth instead of telling people the item is on its way when really you have just taken the people money for mothing.
would rather pay extra to actually get the item and service needed!!