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★☆☆☆☆

“ENTERPRISE HEATHROW AVOID AT ALL COST! TINY SCRATCH=£600”

Written on: 06/06/2013 by roey2013 (1 review written)

I was charged £600 for a 6 inch scratch that was already on the car as I took it, the employee told me - don't worry about it as long as it could be polished we don't pay attention to that. I said fair enough, took the car when I returned it they informed me about the scratch as it wasn't there already, I explained the situation they told me we would no way rent this car with that scratch I was charged immediately £600 (they took it off my card) for that scratch no one to talk to and was treated rude.