Written on: 04/06/2013 by lwingert
It has been a genuine pleasure to deal with Chaucer Direct. I can honestly say that their customer services department is second to none. The staff are polite, courteous, completely professional and helpful to the extreme. The young men who dealt with my rather protracted problem had obviously fully grasped the concept of "customer service" and each left a lasting impression that I was an important person and any problems I might have were theirs for the solving. The staff at Chaucer Direct are a credit to the company and amazing ambassadors for what customer service truly ought to be.