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★★☆☆☆

“Ignored Delivery Request so Incurred Extra Surcharge”

Written on: 03/06/2013

Product is great but I requested two separate orders to be despatched together to avoid a surcharge in delivery costs.

Both orders arrived packaged together yet I was still charged the delivery surcharge for two separate courier despatches and packaging.

So company doubled their money on delivery charges :-(

No response from a personal email sent to a member of the sales team requesting them to remove the delivery surcharge.