Written on: 03/06/2013 by to6y (1 review written)
This is a hard review to write, so much of simpleservers.co.uk is good, they are pretty cheap, fast magento hosts...basically tick most boxes!
Bottom line though, if you have a problem you cannot count on them solving it quickly.
Today I opened a ticket 14:33, now 18:05 and still no reply.
Their phone service is outsource and pointless.
If they provided better support they would be 5 stars, without it, they only get 2 stars (would have been 1 but everything else about them is great).