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★★☆☆☆

“cheap & fast but terrible support”

Written on: 03/06/2013 by to6y (1 review written)

This is a hard review to write, so much of simpleservers.co.uk is good, they are pretty cheap, fast magento hosts...basically tick most boxes!

Bottom line though, if you have a problem you cannot count on them solving it quickly.

Today I opened a ticket 14:33, now 18:05 and still no reply.

Their phone service is outsource and pointless.

If they provided better support they would be 5 stars, without it, they only get 2 stars (would have been 1 but everything else about them is great).