Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2065764

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Customer Service- A Joke!”

Written on: 02/06/2013

I used the trimmer one season, it was OK. A clip that holds the plastic clippings catcher in place broke. It can't be used without it. I called, asking for a replacement. It can't be more than 2 or 3 dollars. I told them the problem and was told my warranty was up and they couldn't do anything. I told them I will pay for it. They have and keep NO Spare Parts. They offered to sell me a new one. So because of a 2 inch clip, the Garden Groom is no longer
usable for me. Instead of sending me a new clip, they want me to spend another 100 bucks plus. If you want to deal with someone like that, then be
my guest. Ask them first, will they ever be able to provide a broken or missing piece after the warranty.