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“Very good service”

Written on: 02/06/2013

I haven't had any problems with MFYP. They offered me more money for my phone than anywhere else and the process of getting the phone to them was very simple. They kept me up to date by email after each stage (received phone, tested, accepted, date I should expect payment, date payment was authorised). My only issue was going to be that they pay you 10 working days after they have approved everything, which isn't very good if you need the money urgently BUT they actually paid me a few days earlier than expected, which was a nice bonus.

The only thing I would have appreciated was a clear point in their terms and conditions saying what they would do with the phone if it wasn't up to the standard you had said it was. I didn't know if I'd be offered a new price or even if I'd get the phone back at all. Other than that, absolutely chuffed.

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