Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2064023

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★☆☆☆

“Nightmare - never again.”

Written on: 01/06/2013 by Denise0306 (1 review written)

I booked to go to Legoland as a treat for my niece, nephew and daughter - to get the most out of the day we stayed overnight at a Premier Inn as we live a distance away and I wanted us to get in for 10.00 am to make the most out of the day. We ended up queuing for over 3 hours in the car (we were staying only 5 miles away). After phoning Legoland we were advised to leave the car and go on foot (even though I had per-booked parking). We did this - but it's a long walk from the road especially with small children.

The queues for everything were horrendous - I got a Qbot so we could get on rides but even that wasn't ideal as you booked a ride but you still didn't have time to go on the 'smaller rides' with shorter queues as they were still over an hour. After over 3 hours in a car and a long walk we needed a drink - we queued at a kiosk for a drink (you have to queue for everything) only to be told they'd run out of soft drinks (why they couldn't announce that while you're in the queue I don't know).

It was horrendous - I spoke to a couple of families who didn't have a Qbot - they'd been there from 10.00 until 7.00 and had queued all day and only got on 4 rides. As we were leaving (for our long walk back to the car - after queuing for food and being told at front of the queue that they'd run out!!!) my niece commented that no one leaving looked happy they all looked miserable. I heard the words 'never again' more than nice.

Legoland need to sort something out. Enough parking for all the tickets they sell would be an idea - or only selling tickets for the number of people they can accommodate.